Lack of privacy, Breach Candy etc.
The lack of privacy and personal space in India (even much of Asia) is well known and has been extesnively ranted on. Considering the population density, it is perhaps understandable to some extent.
Still, our recent experience at Mumbai’s Breach Candy hospital regarding the privacy of patients, or accurately, the blatant lack of it, was a bit shocking.
We had gone in for a mandatory health check-up, there were about 10 of us in a room for the same purpose and barring the three couples, unrelated to each other. Yet the receptionist/nurse registering us asked about each person’s medical problems (date of pregnancy, any operations, illness etc) loudly in front of everyone with total disregard for patient confidentiality. Personally I do not care if people find out I did not have chicken pox when I was young, but you would think that details of someone’s pregnancy, operations, regular medications or illnesses since childhood should not be discussed so publicly.
Then again in a doctor’s outer office – a small area with a table being shared by two doctors – as we (four guys) waited to be called into the inner check-up room, there was one doctor discussing the chest and back pains of his elderly lady patient. The doctor even started poking around the lady’s back and chest looking for the source of the pains, much to my horror !
On the same note, I have to say I was quite disappointed with Breach Candy. Considering it is supposed to be one of the best private medical facilities in India, the general chaos, unnecessary loudness and the haphazard manner of doing things is troubling. Most worrisome was how they were not using locked biohazard containers to dispose of used syringes – these were being dropped into an open cardboard box! I am not suggesting that Breach Candy reuses their syringes, but open syringes can be a serious risk in the form of accidnetal needle injury spreading blood-borne pathogens to the persons trying to eventually discard them.